Paul Zahra, CEO of Australian Retailers Association


Paul Zahra, CEO Australian Retailers Association @RetailAustralia says there is no doubt it’s been an acceleration of online sales – click & collect has become so important. Shop fronts is the biggest pain point. When you see for lease signs everywhere its a very bleak picture. Retail as we know it will never be the same. It was aspirational, everything you needed was in a department stores. Retailers want certainty around borders & living with COVID.