This week Benjamin learns the story of Sandra Pankhurst, a transgender woman from an abusive background who has gone on to build Australia’s largest and most successful trauma cleaning business, and has published a book, “The Trauma Cleaner”, about her experiences.

Word For Word airs midday (AEST) Saturdays on JOY 94.9 in Melbourne, streaming live at JOY.org.au, on the JOY App or iHeartRadio, and available via podcast from iTunes or your favourite podcast provider.