Associate Professor Mark Gregory: When Optus Failed Triple Zero
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A routine Optus upgrade left hundreds of emergency calls unanswered, resulting in lost lives. Telecommunications expert Mark Gregory from RMIT breaks down what went wrong, why Triple Zero is routed differently from regular calls, and what needs to change to restore public trust in our emergency system.
Guest: Associate Professor Mark Gregory, School of Engineering, RMIT University
Presenter: Warren Andrew
Podcast: Play in new window | Download (Duration: 13:21 — 18.3MB)
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