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JOY Drive

20 Sep 2024

Subscriptions: Why is it so hard to cancel them?

Consumer Affairs, Finance, News & Politics

Subscriptions: Why is it so hard to cancel them?

Have you ever signed up to a free trial, only to find out that you’ve also signed up to an ongoing subscripton – that can be quite difficult to cancel.

According to a new report, 75% of us have had a negative experience when trying to cancel a subscription.

Guest: Associate Professor Katharine Kemp is the UNSW Public Interest Law & Tech Initiative Lead.

Presenter: Warren Andrew



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