Nicole Rich: Know Your Shopping Rights
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From delayed parcels to broken gadgets and “no refund” signs, the “silly season” is prime time for shopping fails. Nicole Rich, Director of Consumer Affairs Victoria, explains your rights when things go wrong, how to handle refunds and scams, and what every shopper should know.
Guest: Nicole Rich, Director, Consumer Affairs Victoria
Presenter: Warren Andrew
Podcast: Play in new window | Download (Duration: 14:14 — 19.5MB)
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