Professor Jeannie-Marie Paterson: Cracking Down on Subscription Traps
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Signing up to subscriptions has never been easier, yet cancelling them can feel deliberately exhausting. Professor Jeannie-Marie Paterson explains why subscription traps have become so widespread and how proposed consumer law reforms aim to stop unfair cancellation practices.
Guest: Professor Jeannie-Marie Paterson, Co-Director at the Centre for AI and Digital Ethics, Digital Access and Equity Research Program, Melbourne Social Equity Institute, University of Melbourne
Presenter: Warren Andrew
Podcast: Play in new window | Download (Duration: 11:30 — 15.8MB)
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